16 Airpark Rd, West Lebanon
5.0 1,529 reviews
At Jerm’s Plumbing, Heating, Air & Electric, we strive to deliver reliable plumbing, HVAC, and electrical solutions to homeowners throughout the Upper Valley. Our commitment to quality craftsmanship, expert design, and superior customer service has helped us become a trusted local home service provider since 2014.
Our experts have the expertise and equipment to execute a large-scale repiping job and ensure that your home will be free of pipe issues.
We offer the most up-to-date options for energy and water conservation based on your needs and your budget.
We have the experience, training, and technology to handle any cooling problem and recommend the best solution for your needs.
Keep your boiler running without fail during hectic winters with our comprehensive repair and maintenance services.
From electrical panel upgrades and EV charger installations to generators and troubleshooting, our licensed team provides safe and reliable electrical solutions for homes throughout the Upper Valley.
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Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, efficiency, and expertise demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication and educational approach, with many reviewers highlighting how technicians took time to explain issues, provide understandable diagnoses, and offer helpful maintenance advice. The courteous and pleasant demeanor of the service providers is repeatedly praised, with customers noting kindness, thoughtfulness, and a genuine willingness to help. Punctuality and timeliness emerge as strong positive attributes, with several mentions of prompt responses, same-day service, and efficient completion of work. Customers appreciate the thoroughness of the work performed, with technicians going above and beyond to investigate problems fully and ensure complete resolution. The problem-solving abilities and knowledge of the staff receive consistent commendation, as does their professional conduct. Many reviewers express loyalty to the company, mentioning repeat usage and strong recommendations. The positive experiences have led customers to sign up for memberships and express confidence in calling for future service needs. Overall, the reviews convey a sense of trust, reliability, and exceptional customer service that leaves clients feeling valued and well-cared-for.
Upon receiving the call, I promptly assessed the water leak originating from the bathroom. I thoroughly inspected the shower valve and surrounding water piping. The investigation revealed that the threaded portion of the cold-side service stop on the existing shower valve had broken off, leading to a continuous water supply into the wall cavity. This ongoing leak caused significant water damage within the wall and the surrounding living area. I safely shut off the water supply to the shower, disconnected the existing valve, and properly capped and secured the hot and cold water lines. The system was tested to ensure the water flow was stopped and no further leaks were present from the capped connections.
We addressed a service call for a malfunctioning well water system. Upon inspection, we discovered that the pressure switch connectors had broken, preventing the well pump from activating. We repaired the broken connections, ensuring the pump could turn on. After the repair, we pressurized the system and conducted thorough tests to confirm proper pump operation and water pressure. The system is now fully operational, and water service has been successfully restored. The customer will contact us when they are ready to install the new filtration system and pressure tank.
Upon arrival, we identified a recurring issue with the p trap that had been previously replaced just days earlier. Upon inspection, we confirmed that the p trap was indeed cracked, which was causing the leak. We proceeded to replace the faulty p trap with a new one, ensuring that all connections were secure and properly sealed to prevent any future leaks. After the replacement, we conducted thorough testing of the sink to verify that the repair was successful. The sink is now functioning perfectly, with no signs of leaks or any other issues. Our goal was to ensure complete satisfaction, and we are pleased to report that the problem has been resolved.
Upon arrival, we assessed the water system after the homeowner reported a complete loss of water. Our inspection revealed a deteriorated pressure tank, tank tee, and pressure switch, all of which needed replacement. We removed the old components and installed new ones, ensuring proper connections to restore water pressure and reliable service. Additionally, we installed a whole-house water filtration system with a bypass loop for future maintenance. We also replaced a leaking thermal expansion tank in the boiler system to maintain proper pressure. After completing the work, we inspected all installations, checked for leaks, and tested both systems for proper operation, confirming everything was functioning correctly.
I wasn't there, I was at work but my 81 yr old mom said they were so professional and friendly. My dad used irving for furnace maintenance. May use Jerms for next furnace maintenance and cleaning.
Upon receiving the call, I began by thoroughly inspecting the central air conditioning system to identify the root cause of the freezing issue. This process involved examining the refrigerant levels, airflow, and other critical components. I then proceeded to recover any remaining refrigerant safely, ensuring compliance with environmental regulations. Following this, I introduced 500 psi of nitrogen into the system to pinpoint any leaks. This method is effective in detecting even the smallest leaks by observing the pressure changes. Depending on the leak's location, I assessed whether the issue could be repaired. This detailed approach ensures a precise diagnosis and lays the groundwork for effective repair, if necessary.
Chris was on time, diligent to get the job done & a good communicator. I also appreciated that he wore botties to keep floor clean.
Aaron was extremely helpful and went above and beyond in helping me with our AC situation as well as an additional plumbing/radon issue. Would highly recommend Aaron. Communication was fantastic and service was great.
I had a bathroom vanity installed. The guys did a perfect job and were very nice and considerate. Zero complaints. Very happy.
Chris did amazing job, not only identifying the cause of the issue but also addressing it. Would 100% recommend!
From plumbing repairs and water heater installations to heating, cooling, and electrical upgrades, our experienced team provides reliable home comfort solutions throughout the Upper Valley.
Whether you need a boiler repair, ductless mini-split installation, electrical panel upgrade, EV charger installation, generator hookup, or water filtration system, Jerm’s Plumbing, Heating, Air & Electric has the expertise to get the job done right.
We proudly serve homeowners in West Lebanon, Lebanon, Hanover, White River Junction, Norwich, Hartford, and surrounding communities.
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