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THE LEADING UPPER VALLEY PLUMBING, HEATING, AIR & Electric EXPERTS

Jerm's Home Services Leading Upper Valley Plumbing

Jerm’s Plumbing, Heating, Air & Electric IconJerm’s Plumbing, Heating, Air & Electric

16 Airpark Rd, West Lebanon

5.0 1,562 reviews

Jerm's Home Services Leading Upper Valley Plumbing

Raising the Standard in Home Services

WEST LEBANON'S FAVORITE PLUMBING, HEATING, AIR CONDITIONING & ELECTRICAL CONTRACTOR

At Jerm’s Plumbing, Heating, Air & Electric, we strive to deliver reliable plumbing, HVAC, and electrical solutions to homeowners throughout the Upper Valley. Our commitment to quality craftsmanship, expert design, and superior customer service has helped us become a trusted local home service provider since 2014.

OUR SERVICES

Our experts have the expertise and equipment to execute a large-scale repiping job and ensure that your home will be free of pipe issues.

We offer the most up-to-date options for energy and water conservation based on your needs and your budget.

We have the experience, training, and technology to handle any cooling problem and recommend the best solution for your needs.

Keep your boiler running without fail during hectic winters with our comprehensive repair and maintenance services.

From electrical panel upgrades and EV charger installations to generators and troubleshooting, our licensed team provides safe and reliable electrical solutions for homes throughout the Upper Valley.

our specials

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$10 off

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$50 off

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$100 off

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Why choose us

Jerm's Home Services Leading Upper Valley Plumbing

5-Star Service

Jerm's Home Services Leading Upper Valley Plumbing

Up Front Pricing

Jerm's Home Services Leading Upper Valley Plumbing

3 Year Warranty

Recent Jobs and Reviews

Rated 5.0 out of 5 stars based on 498 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, expertise, and quality of workmanship they received. A dominant theme throughout is the technicians' excellent communication skills, with reviewers frequently praising how well problems were explained, options were presented without pressure, and customers were kept informed throughout the process. The tone is one of trust and confidence, with many customers emphasizing punctuality, efficiency, and attention to detail. Recurring positive sentiments include appreciation for friendly and courteous service, thorough problem-solving abilities, and cleanliness during and after job completion. Several reviews highlight the company's responsiveness in emergency situations and their ability to accommodate urgent needs, which clearly resonates with customers. The knowledge and skill level of the technicians receives consistent praise, with customers feeling well-informed and confident in the solutions provided. Many reviewers express loyalty and intent to use the services again, recommending the company to friends and noting years of continued patronage. The overall atmosphere conveyed is one of reliability, professionalism, and genuine care for customer needs, creating strong positive relationships between the service provider and its clientele.

At a glance

Jerm's Plumbing, Heating, Air & Electric has completed 5 jobs on October 14, 2026.

The 5 customer reviews shown here average 5.0 out of 5.

Recent work covers Hartford, VT, Lebanon, NH, Enfield, NH, Grantham, NH and Hanover, NH.

Job Locations and Reviews

During this visit, we completed the dishwasher installation, connections, and installed a GFCI for the dishwasher. We also replaced two existing bathroom lavatory faucets to match the existing roman tub faucet, replaced the bathroom tubular P-traps, and replaced the leaking kitchen faucet with a customer-supplied replacement. The dishwasher was connected to the existing water supply, drainage, and electrical connections as applicable, and the GFCI was installed to provide the required electrical protection. Both bathroom lavatory faucets were installed, the existing water supply lines were reconnected, and the tubular P-traps were replaced to ensure proper drainage. The existing kitchen faucet was removed and replaced with the customer-supplied faucet, and the water supply lines were reconnected. All completed installations were tested for proper operation, and the connections were checked for leaks to help ensure reliable performance. Also we replaced the shower head in the secondary
During this visit, we completed the dishwasher installation, connections, and installed a GFCI for the dishwasher. We also replaced two existing bathroom lavatory faucets to match the existing roman tub faucet, replaced the bathroom tubular P-traps, and replaced the leaking kitchen faucet with a customer-supplied replacement. The dishwasher was connected to the existing water supply, drainage, and electrical connections as applicable, and the GFCI was installed to provide the required electrical protection. Both bathroom lavatory faucets were installed, the existing water supply lines were reconnected, and the tubular P-traps were replaced to ensure proper drainage. The existing kitchen faucet was removed and replaced with the customer-supplied faucet, and the water supply lines were reconnected. All completed installations were tested for proper operation, and the connections were checked for leaks to help ensure reliable performance. Also we replaced the shower head in the secondary
Scott E.
Scott E. Checked in
During this visit, we completed the dishwasher installation, connections, and installed a GFCI for the dishwasher. We also replaced two existing bathroom lavatory faucets to match the existing roman tub faucet, replaced the bathroom tubular P-traps, and replaced the leaking kitchen faucet with a customer-supplied replacement. The dishwasher was connected to the existing water supply, drainage, and electrical connections as applicable, and the GFCI was installed to provide the required electrical protection. Both bathroom lavatory faucets were installed, the existing water supply lines were reconnected, and the tubular P-traps were replaced to ensure proper drainage. The existing kitchen faucet was removed and replaced with the customer-supplied faucet, and the water supply lines were reconnected. All completed installations were tested for proper operation, and the connections were checked for leaks to help ensure reliable performance. Also we replaced the shower head in the secondary
Hartford, VT 05001
Annual Oil-Fired Furnace Maintenance and Service ReportPerformed annual maintenance on the oil-fired furnace. Replaced the oil burner nozzle, fuel filter, strainer, fuel pump, cad cell eye, and furnace cleanout covers. Thoroughly vacuumed and cleaned the furnace and smoke pipe.During the inspection, we found the existing smoke pipe to be in very poor condition. With the customer’s approval, we proceeded with replacing the smoke pipe to ensure safe and reliable operation.We inspected the system safeties and performed both a combustion analysis and a draft test. At the time of service, all tests were satisfactory, and the furnace was operating as intended.Return Air ImprovementsDuring last year’s annual maintenance, we identified insufficient return airflow to the furnace. With the customer’s approval, we enlarged an existing 12” x 4” return air opening to 12” x 12” and installed new 8” ductwork from the opening to the furnace, upgrading the previous 6” ductwork.These improve
Annual Oil-Fired Furnace Maintenance and Service ReportPerformed annual maintenance on the oil-fired furnace. Replaced the oil burner nozzle, fuel filter, strainer, fuel pump, cad cell eye, and furnace cleanout covers. Thoroughly vacuumed and cleaned the furnace and smoke pipe.During the inspection, we found the existing smoke pipe to be in very poor condition. With the customer’s approval, we proceeded with replacing the smoke pipe to ensure safe and reliable operation.We inspected the system safeties and performed both a combustion analysis and a draft test. At the time of service, all tests were satisfactory, and the furnace was operating as intended.Return Air ImprovementsDuring last year’s annual maintenance, we identified insufficient return airflow to the furnace. With the customer’s approval, we enlarged an existing 12” x 4” return air opening to 12” x 12” and installed new 8” ductwork from the opening to the furnace, upgrading the previous 6” ductwork.These improve
Cody H.
Cody H. Checked in
Annual Oil-Fired Furnace Maintenance and Service Report Performed annual maintenance on the oil-fired furnace. Replaced the oil burner nozzle, fuel filter, strainer, fuel pump, cad cell eye, and furnace cleanout covers. Thoroughly vacuumed and cleaned the furnace and smoke pipe. During the inspection, we found the existing smoke pipe to be in very poor condition. With the customer’s approval, we proceeded with replacing the smoke pipe to ensure safe and reliable operation. We inspected the system safeties and performed both a combustion analysis and a draft test. At the time of service, all tests were satisfactory, and the furnace was operating as intended. Return Air Improvements During last year’s annual maintenance, we identified insufficient return airflow to the furnace. With the customer’s approval, we enlarged an existing 12” x 4” return air opening to 12” x 12” and installed new 8” ductwork from the opening to the furnace, upgrading the previous 6” ductwork. These improve
Enfield, NH 03748
Arrived on site to attempt to find the suspected leak in the Minisplit system. We started by verifying power was off and then recovered the remaining refrigerant in the system. We got about 12-13 pounds out. While that was recovering we measured our liquid linesets lengths to see how much refrigerant should actually be in the system per Mitsubishi. We found that the system requires about 17lbs 2oz of 410a. After the refrigerant was recovered, we pressurized the system with nitrogen to locate the leak. We stabilized at around 435psi with no change in pressure but we were able to locate the leak that did not show up on our digital gauges. It was located at the branch box connection coming from the outdoor unit. We were able to free the flare nut and found that the flare was improperly made and was causing a small leak. We cut the flare off and reflared it. Tightened connection to the proper torque requirement and repressurized the system. This time it held with no leaks. We then pulled
Arrived on site to attempt to find the suspected leak in the Minisplit system. We started by verifying power was off and then recovered the remaining refrigerant in the system. We got about 12-13 pounds out. While that was recovering we measured our liquid linesets lengths to see how much refrigerant should actually be in the system per Mitsubishi. We found that the system requires about 17lbs 2oz of 410a. After the refrigerant was recovered, we pressurized the system with nitrogen to locate the leak. We stabilized at around 435psi with no change in pressure but we were able to locate the leak that did not show up on our digital gauges. It was located at the branch box connection coming from the outdoor unit. We were able to free the flare nut and found that the flare was improperly made and was causing a small leak. We cut the flare off and reflared it. Tightened connection to the proper torque requirement and repressurized the system. This time it held with no leaks. We then pulled
Cameron P.
Cameron P. Checked in
Arrived on site to attempt to find the suspected leak in the Minisplit system. We started by verifying power was off and then recovered the remaining refrigerant in the system. We got about 12-13 pounds out. While that was recovering we measured our liquid linesets lengths to see how much refrigerant should actually be in the system per Mitsubishi. We found that the system requires about 17lbs 2oz of 410a. After the refrigerant was recovered, we pressurized the system with nitrogen to locate the leak. We stabilized at around 435psi with no change in pressure but we were able to locate the leak that did not show up on our digital gauges. It was located at the branch box connection coming from the outdoor unit. We were able to free the flare nut and found that the flare was improperly made and was causing a small leak. We cut the flare off and reflared it. Tightened connection to the proper torque requirement and repressurized the system. This time it held with no leaks. We then pulled
Lebanon, NH 03766
Upon arrival, I spoke with the customer regarding a no-heat concern with his Buderus boiler.  I performed a thorough evaluation of the system and restarted the boiler to observe its sequence of operation. The boiler fired and operated properly. All heating zones were calling, and I monitored the system until each zone reached the proper operating temperature. I cycled the boiler several times and did not observe any operational issues related to the original no-heat complaint.I provided the customer with estimates for the Jerms Home Care Club, an annual tune-up of the Buderus boiler, and a flush of the indirect domestic hot water heater. The customer initially approved the tune-up and indirect water heater flush.While accessing the rear of the boiler to shut off the gas, I discovered that the ST-5 expansion tank was waterlogged and the pressure relief valve was dripping. I informed the customer of these findings and presented an estimate to replace both components. The customer app
Upon arrival, I spoke with the customer regarding a no-heat concern with his Buderus boiler.  I performed a thorough evaluation of the system and restarted the boiler to observe its sequence of operation. The boiler fired and operated properly. All heating zones were calling, and I monitored the system until each zone reached the proper operating temperature. I cycled the boiler several times and did not observe any operational issues related to the original no-heat complaint.I provided the customer with estimates for the Jerms Home Care Club, an annual tune-up of the Buderus boiler, and a flush of the indirect domestic hot water heater. The customer initially approved the tune-up and indirect water heater flush.While accessing the rear of the boiler to shut off the gas, I discovered that the ST-5 expansion tank was waterlogged and the pressure relief valve was dripping. I informed the customer of these findings and presented an estimate to replace both components. The customer app
Brandon P.
Brandon P. Checked in
Upon arrival, I spoke with the customer regarding a no-heat concern with his Buderus boiler. I performed a thorough evaluation of the system and restarted the boiler to observe its sequence of operation. The boiler fired and operated properly. All heating zones were calling, and I monitored the system until each zone reached the proper operating temperature. I cycled the boiler several times and did not observe any operational issues related to the original no-heat complaint. I provided the customer with estimates for the Jerms Home Care Club, an annual tune-up of the Buderus boiler, and a flush of the indirect domestic hot water heater. The customer initially approved the tune-up and indirect water heater flush. While accessing the rear of the boiler to shut off the gas, I discovered that the ST-5 expansion tank was waterlogged and the pressure relief valve was dripping. I informed the customer of these findings and presented an estimate to replace both components. The customer app
Grantham, NH 03753
Hartford, VT - Brought in more air with a combustion air kit and did a combustion analysis. 12.77 CO2 and 60 CO. everything is operating as it should at this time
Derrick W.
Derrick W. Checked in
Brought in more air with a combustion air kit and did a combustion analysis. 12.77 CO2 and 60 CO. everything is operating as it should at this time
Hartford, VT 05001
Review
A very pleasant experience. Very knowledgeable and answered all questions without hesitation. It’s nice to have people that listen to customer concerns. Everyone we have dealt with in our furnace issues from Jerms has been super helpful and very friendly. Top notch service !!
Debra - Plainfield, NH 03781
Review
Cameron was great. He suggested that in addition to furnace maintenance he might take a look at my tankless hot water heater since it was installed two years ago. He explained everything to me prior to starting the work. Once finished, he went through the photos and explained everything. He did the work in a timely manner and left everything neat and tidy. I have only good things to say about the service I receive from Jerm’s.
Sara - Lebanon, NH 03784
Review
Everything was explained clearly and all options explored. All work was done neatly. They took the time to answer any questions and explained how and why the work was done!
Gene - Thetford, VT 05043
Review
Brien was so professional and thorough. He took the time to review every concern and explain the possible solutions.
Katy - Hanover, NH 03755
Review
Matt was able to give me options for my different plumbing issues, across the price spectrum. His team was efficient and skilled, solved some kitchen problems and got us up and running.
Sonia - Norwich, VT 05055
Jerm's Home Services Leading Upper Valley Plumbing
Jerm's Home Services Leading Upper Valley Plumbing

YOUR PREFERRED UPPER VALLEY HEATING, AIR CONDITIONING & ELECTRICAL COMPANY

From plumbing repairs and water heater installations to heating, cooling, and electrical upgrades, our experienced team provides reliable home comfort solutions throughout the Upper Valley.

Whether you need a boiler repair, ductless mini-split installation, electrical panel upgrade, EV charger installation, generator hookup, or water filtration system, Jerm’s Plumbing, Heating, Air & Electric has the expertise to get the job done right.

We proudly serve homeowners in West Lebanon, Lebanon, Hanover, White River Junction, Norwich, Hartford, and surrounding communities.

Areas We Serve

Proudly Serving West Lebanon, NH and Surrounding Areas