Plumbing, HVAC & Electrical Services in Hartford, VT

We addressed a service call for a malfunctioning well water system. Upon inspection, we discovered that the pressure switch connectors had broken, preventing the well pump from activating. We repaired the broken connections, ensuring the pump could turn on. After the repair, we pressurized the system and conducted thorough tests to confirm proper pump operation and water pressure. The system is now fully operational, and water service has been successfully restored. The customer will contact us when they are ready to install the new filtration system and pressure tank.

Upon arrival, we identified a recurring issue with the p trap that had been previously replaced just days earlier. Upon inspection, we confirmed that the p trap was indeed cracked, which was causing the leak. We proceeded to replace the faulty p trap with a new one, ensuring that all connections were secure and properly sealed to prevent any future leaks. After the replacement, we conducted thorough testing of the sink to verify that the repair was successful. The sink is now functioning perfectly, with no signs of leaks or any other issues. Our goal was to ensure complete satisfaction, and we are pleased to report that the problem has been resolved.

During the service call, we assessed potential locations for a utility/mop sink installation. After consulting with staff and inspecting the basement bathroom, first-floor bathroom, and mechanical room, we found that neither bathroom could accommodate a utility sink without compromising ADA compliance. The mechanical room's floor drain was unsuitable for a utility sink. Additionally, we identified a leak on the main water line above the pressure-reducing valve, with a soldered tee fitting leaking. We provided quotes for replacing the affected piping sections and the boiler drain, which was also leaking.

I inspected the existing propane boiler system to assess its condition and functionality. I evaluated the efficiency of the boiler, checked for any signs of wear or damage, and reviewed the overall performance. I also examined the gas lines and connections for leaks or corrosion. After the assessment, I provided a detailed report on the boiler's condition and recommended replacing it with a more efficient model. I ensured all safety protocols were followed during the replacement process, including proper ventilation and secure installation. The new boiler was installed, and I conducted a thorough test to confirm it was operating correctly. Finally, I explained the maintenance requirements and usage guidelines to the customer.

I meticulously cleaned and prepared the leaking seams of the undermount sink, applying a high-quality silicone sealant to reseal the areas. The accordion-style P-trap was removed due to debris accumulation and drainage issues. A rigid, code-compliant P-trap assembly was installed, ensuring proper alignment and secure connections. All connections were checked for fit and leaks, and the sink drain was tested to confirm proper drainage and operation.

Upon assessment, the existing water heater required replacement due to its age and deteriorating condition. I safely shut down and disconnected the old unit from both the electrical supply and plumbing connections. The unit was carefully removed and disposed of properly. A new 50-gallon electric water heater was installed in its place. I connected it to the existing hot and cold water lines, ensuring all plumbing connections were secure. Electrical connections were completed and verified for safe operation. After filling the heater, I inspected all connections for leaks and tested the unit's operation. The new heater was powered on, and its performance was monitored to confirm proper functionality. The work area was cleaned, and the old unit was removed, leaving the new heater operational.

I revisited the site to install a longer dishwasher drain hose, enhancing its routing and positioning within the kitchen cabinetry. The existing hose was rerouted, and the new hose was installed to create a cleaner path through the cabinets, ensuring proper operation and reducing unnecessary bends or strain. After installation, I tested the dishwasher's functions, inspected connections for leaks, and confirmed proper drainage. The dishwasher is now operating correctly, with no issues observed.

Upon arrival, the homeowner reported irregular toilet flushing. After thorough inspection and testing, the toilet flushed normally each time, suggesting a temporary clog had cleared. The 50-gallon electric water heater was found non-operational, leaking around the mixing valve and thermostat, necessitating replacement. A new Rheem 50-gallon unit was sold and scheduled for installation. The homeowner also joined our Jerms Home Care Club for future service benefits.

On 9/3/26, I completed a comprehensive drainage repiping project using new PVC piping to enhance the drainage system. Existing laundry drains were integrated into the new system, with Studor vents installed for proper venting. New P-traps were added at lavatory and kitchen sinks to prevent sewer gases. A new toilet flange was installed for a secure toilet connection. The tub waste and overflow assembly was replaced, and a new 3-inch main drainage line was added. All components were secured, sealed, and tested for proper drainage and leak-free operation. The work area was cleaned, and the system was inspected for functionality.

We conducted a leak diagnostic to identify the source of water damage in the ceiling below the shower. We cut open the damaged ceiling to inspect the area and found compromised grout lines and deteriorating Sheetrock. A drainage system test showed leakage, but further inspection revealed cracked grout and compromised shower walls. A controlled shower test indicated water traveling along the wall and vent pipe. The dry insulation behind the shower valve suggests the issue is likely with the shower enclosure rather than the drainage or water supply. Further investigation may be needed to pinpoint the exact entry point and repair the compromised shower wall.